Privacy, T's&C's

Digital Cornerstone is committed to using your data correctly and safely at all times whilst providing you with the best possible Website experience.

Information collected

We collect the minimum amount of information about you that allows us to provide you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. We collect information about you when you work with us, sign up to our newsletter or enter competitions. We will ask for your name, address, telephone number, email address and sometimes date of birth.

How your information is used

Your information is used in the following ways.

• To reply to questions and workflows
• Finance records in accordance with HMRC
• Warranty purposes to protect customers rights
• With technology providers to provide insights and helpful information to Digital Cornerstone
• Google Analytics is used to collect Internet log information and details of visitor behaviour patterns. This is to learn how visitors use our Website in order to improve the customer experience. This process does not identify individuals and we do not attempt to do so, neither does Google. All search queries and results are logged anonymously to help us improve our Website.

Protecting your data

We operate by using a secure server and all sensitive details, including card/bank details are transmitted through Secure Socket Layer (SSL) technology. This technology is site-wide, not just on checkout.

All payments taken on site are encrypted into our payment gateway provider database and is only accessible by those authorised with rights to their system. We also protect both you the user of this Website and us the company by implementing 3D Secure in the checkout process.

We do not store any financial/card details on our servers, period.

Disclosing information

We do not disclose or trade any personal information obtained about you from this website to third parties.

We may release your information when it is appropriate to comply with the law, enforce our site policies or protect the company, our staff or others rights and safety.

We may allow non-personally identifiable information to be provided to third parties for marketing and advertising purposes.

Changes to this policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Your rights

We deal with your details safely and respectfully are completely compliant with GDPR rules.

Contacting us

If you have any questions about our policies, or if you want to know what information we have collected about you, please email us. You can also correct any factual errors in that information or require us to remove your details from any list under our control.

Cookie policy

We are incorporated in England and are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this policy.

Websites owned by us, use cookies to collect information.

How are cookies managed?

The cookies stored on your computer or other devices when you access our websites are used by:

• Us or on our behalf, and are necessary to enable you to enjoy our website(s) or make purchases on our website(s)
• Third parties who participate with us in marketing programmes
• Third parties who publish web banner advertisements for us.

What are cookies used for?

Cookies are used with our marketing partners to present you with appropriate offers and advertising as you browse other sites on the internet, based on your browsing activity while on our site. Cookies also allow us to work alongside our web analytics partner, Google Analytics, to see how you like to use our website, which pages or special functions you prefer and help us to make them better. We may match the data we capture through cookies with personal data that we already hold about you to better understand you. This helps us to continually improve the relevance of our promotional communications, your shopping experience and our products and services. The main purposes for which cookies are used are: –

For functional purposes essential to the effective operation of our websites, particularly in relation to online transactions, site navigation and preferences.

For marketing and advertising, particularly web banner advertisements and targeted updates through digital channels and social media.

To enable us to collect information about your browsing and shopping behaviour, helping us to improve your shopping experience and to monitor performance.

To enable us to meet our contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

We work with partners on all owned Websites, who serve advertisements or present online offers on our behalf. Most of these marketing partners use both session and persistent cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. All data collected by third-party cookies is anonymous and will never contain your name, address, telephone number, email address or payment details.

What type of cookies do we use?

There are two types of cookie that may be used during your visit to our site:

Session cookies

Session cookies are deleted after each visit to our site. For example, when you are browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. Session cookies allow you to add an item to the basket and then move through the checkout. Disallowing these cookies via your web browser will mean you are unable to place an order on this site.

Persistent cookies

Persistent cookies remember you for a set period of time, allowing previously viewed products to be displayed the next time you visit our site and whether you were logged into your account.